Terms and Conditions

for the ordering, purchase, sale and delivery of goods

1. General Provisions

1.1. These Terms constitute a public offer by Sole Proprietor Ihor Anatoliyovych Tokar (the “Seller”) to enter into a distance sales agreement for the goods offered on razvertka.com.

1.2. These Terms apply to retail and wholesale orders placed through the website, by email, by telephone or by any other method agreed with the Seller.

1.3. By placing an order, clicking the order confirmation button, making payment or otherwise confirming an order, the Buyer confirms that the Buyer has read, understood and accepted these Terms.

1.4. The agreement shall be deemed concluded when the Seller sends electronic confirmation that the order has been accepted or otherwise expressly confirms its acceptance.

1.5. Nothing in these Terms shall exclude or restrict any mandatory rights or remedies available to the Buyer that cannot be excluded or restricted by contract under applicable law.

2. Definitions

2.1. Seller means Sole Proprietor Ihor Anatoliyovych Tokar, duly registered and operating under the laws of Ukraine.

2.2. Buyer means a legally competent natural person, legal entity or sole proprietor placing an order with the Seller.

2.3. Consumer means a natural person purchasing a Product for purposes not directly related to any business or professional activity.

2.4. Product means tools, metal-cutting tools, measuring instruments, fixtures, components and other products offered for sale on the website.

2.5. Firearm Repair Tool means a Product listed in the “Gunsmithing Tools” category or expressly described on the relevant Product page as a tool intended for firearm repair, maintenance or measurement, chamber finishing, barrel work or other gunsmithing operations.

2.6. Custom-Made Product means a Product manufactured, modified, marked, sharpened, sized, assembled or otherwise prepared in accordance with the Buyer’s individual specifications.

3. Order Placement and Acceptance

3.1. The Buyer may place an order through the website, by email, by telephone or by any other method agreed with the Seller.

3.2. The Buyer shall provide accurate and complete information necessary for payment, delivery, customs clearance and compliance with applicable law.

3.3. Before placing an order, the Buyer shall verify the Product name, item number, quantity, dimensions, profile, tolerances, configuration, material, contents, delivery terms and compatibility with the specific workpiece, equipment and intended manufacturing operation.

3.4. The Seller may request additional information or documents concerning the Buyer, the ultimate end user, the country of destination, the intended use of the Product, an import authorisation or other supporting documents only where reasonably necessary to fulfil the order or to comply with applicable law, sanctions or customs restrictions, export-control requirements, carrier requirements or a lawful request from a competent authority.

3.5. The Seller may refuse to accept, suspend or cancel an order if:

the information provided by the Buyer is incomplete, inaccurate or cannot reasonably be verified;
the transaction may violate applicable law, sanctions, customs, import or export-control requirements, or carrier restrictions;
the country of destination, ultimate end user, intended use or payment method presents a reasonable legal or sanctions-related risk;
the Product is unavailable or cannot be manufactured to the agreed specifications; or
the order shows indications of fraud or abuse.

3.6. If the Seller cancels a paid order before dispatch, the Buyer shall be refunded the full amount actually received by the Seller for the cancelled Product within the period prescribed by law.

4. Product Information and Technical Specifications

4.1. Product names, descriptions, photographs, drawings, dimensions and other technical information are provided to identify the Product and describe its principal characteristics and general intended purpose.

4.2. Minor variations in colour, shade, surface finish, marking, packaging or appearance shall not constitute defects where they do not affect the functionality, quality or stated characteristics of the Product.

4.3. Where individual Product specifications have been agreed in writing by the Parties during order acceptance, those agreed specifications shall prevail over general catalogue information.

5. Prices, Payment, Taxes and Customs Charges

5.1. Prices are stated in the currency displayed during checkout. Unless expressly stated otherwise, the price does not include delivery charges, import duties, customs fees, customs brokerage charges, taxes, permits or other charges imposed in the country of destination.

5.2. The Seller may change prices before accepting an order. The price of a Product that has already been paid for and accepted by the Seller for fulfilment shall not be changed unilaterally.

5.3. Unless otherwise expressly agreed by the Parties, the Buyer is responsible for all import duties, taxes, customs fees, customs brokerage charges, storage charges and other charges assessed outside Ukraine.

5.4. Payment shall be deemed made when the full amount has been credited to the Seller’s account or confirmed by the relevant payment service provider.

6. Delivery and Acceptance of Products

6.1. Delivery times are estimates unless the Seller has confirmed a binding delivery date in writing.

6.2. The Seller shall not be liable for delays caused by customs clearance, security screening, export or import controls, postal operators, carriers, force majeure, incorrect information provided by the Buyer or acts of public authorities, provided that such circumstances are not attributable to the Seller.

6.3. Upon receipt, the Buyer shall inspect the packaging and the Product for visible damage and verify the quantity, completeness and conformity with the order.

6.4. Any visible transit damage or shortage shall be documented with the carrier upon receipt and reported to the Seller without undue delay.

6.5. Title to and risk of accidental damage to or loss of the Product shall pass to the Buyer at the time determined by applicable law and the agreed delivery terms. Mandatory consumer-protection rules shall prevail over any conflicting provision of these Terms.

7. Returns, Exchanges and Custom-Made Products

7.1. A Consumer may exchange or return a Product within the time limits and subject to the conditions prescribed by applicable law.

7.2. A Product of satisfactory quality may be accepted for return or exchange if it has not been used, sharpened, installed, altered, damaged or soiled, and provided that its saleable condition, consumer properties, markings, packaging and proof of purchase have been preserved.

7.3. Before returning a Product, the Buyer shall contact the Seller and obtain instructions concerning the method and address for return.

7.4. The Buyer shall bear the cost of returning a Product of satisfactory quality unless otherwise required by law or agreed by the Parties in writing.

7.5. The eligibility of a Custom-Made Product for return or exchange shall be determined by applicable law. This restriction shall not apply to a Product with a proven defect or to a Product that does not conform to specifications expressly agreed by the Seller.

7.6. Refunds shall be issued using the original payment method or by bank transfer within the period prescribed by law after the returned Product has been received and inspected.

7.7. The Buyer is responsible for properly packaging the returned Product and ensuring that its transportation is lawful.

8. Product Defects and Warranty Claims

8.1. If a defect, damage, dimensional non-conformity or unsafe condition is suspected, the Buyer shall immediately discontinue use of the Product.

8.2. A claim concerning a Product defect shall include the order number, the Product name or other identifying information, a description of the issue, relevant photographs or measurement results, and any other information reasonably required to assess the claim.

8.3. The Seller may require the Product to be returned for inspection or testing, provided that such a requirement does not conflict with applicable law.

8.4. The Seller shall not be liable for defects or damage arising after delivery of the Product as a result of incorrect selection, installation, adjustment, use, maintenance, sharpening, alteration, repair or storage; use outside the stated specifications; excessive force, speed, feed rate, temperature, pressure or load; failure to use appropriate lubrication, guides, pilots, holders, gauges or safety equipment; normal wear and tear; corrosion, contamination, impact or negligence; acts of third parties; or force majeure.

9. Operation and Safety

9.1. The Product shall be used solely for its intended purpose, within its stated technical specifications and with appropriate equipment, tooling and personal protective equipment.

9.2. Operating instructions, technical requirements, limitations and safety warnings applicable to a particular Product are set out in the technical data sheet, on the packaging or in other documentation accompanying the Product.

9.3. Before using the Product, the Buyer shall inspect it, verify its completeness, confirm that it is free from visible damage and suitable for the intended operation, and review the accompanying documentation.

9.4. Where use of the Product requires specialised knowledge, measuring instruments, equipment, qualifications or authorisations, the Buyer shall ensure that these are available to the extent required by applicable law and the nature of the relevant operation.

9.5. The Buyer shall immediately discontinue use of the Product upon discovering any damage, excessive wear, non-conformity, unstable operation or other condition that may create a hazard.

10. Firearm Repair Tools

10.1. This Section applies only to Firearm Repair Tools as defined in Clause 2.5. It does not apply to general-purpose tools unless the relevant Product page expressly states that the Product is intended for firearm repair or maintenance.

10.2. Firearm Repair Tools, including gunsmithing tools, chamber reamers, gauges, cutters, punches and barrel tools, are specialised professional tools.

10.3. Firearm Repair Tools are sold solely as tools. They are not firearms, ammunition, firearm parts, permits, licences, professional services or instructions for the manufacture, conversion, modification or repair of firearms.

10.4. Firearm Repair Tools shall be selected and used by competent persons possessing the necessary knowledge, qualifications, equipment and measuring instruments, as well as any permits or licences required by applicable law.

10.5. The Buyer is solely responsible for:

compliance with legal requirements governing the purchase, import, use, transfer and re-export of the Product;
selecting the appropriate tool, profile, pilot, dimensions, tolerances and technical configuration;
verifying compatibility with the specific workpiece and intended manufacturing operation;
inspecting and taking control measurements of the Product before use;
using appropriate measuring instruments and inspection gauges;
complying with applicable inspection, testing, licensing and safety requirements;
verifying that the workpiece is in a safe condition before work begins; and
carrying out all necessary inspections and tests after completion of the work.

10.6. The Buyer shall not rely solely on a name, marking, photograph, catalogue description or general technical information when determining compatibility or safe machining parameters.

10.7. Upon completion of the work, the relevant item shall be inspected and, where required by law or technical documentation, tested by a qualified and duly authorised professional before any further use.

10.8. To the extent permitted by law, the Seller shall not be liable for consequences caused by incorrect tool selection, inaccurate dimensions or information supplied by the Buyer, improper machining, failure to use the required measuring instruments, unauthorised modification or use of the Product by an unqualified person.

10.9. After receiving the Product, the Buyer is responsible for the manner in which it is installed, adjusted, operated, maintained, transferred or used in conjunction with another item.

10.10. Nothing in this Section excludes the Seller’s liability for a proven Product defect, failure to provide mandatory information or any other liability that cannot be excluded or restricted by contract under applicable law.

10.11. The sale of a Product does not include individual legal, regulatory, engineering or gunsmithing advice; repair or modification services; installation or adjustment of the Tool; or inspection or testing of other items, unless such services have been separately agreed by the Parties in writing.

11. End-Use Certification and Export Control

11.1. In respect of all Products, the Buyer shall comply with the applicable laws and regulations of Ukraine, the country of destination, any transit countries and any other applicable jurisdictions concerning export controls, sanctions, customs, imports, transfers and re-exports.

11.2. The end-use certification set out in Clauses 11.3–11.7 applies only to Firearm Repair Tools as defined in Clause 2.5. It does not apply to ordinary general-purpose tools unless otherwise required by mandatory provisions of applicable law.

11.3. By purchasing a Firearm Repair Tool, the Buyer confirms that the Buyer is its ultimate end user, unless a different ultimate end user has been fully disclosed to and approved in writing by the Seller before dispatch.

11.4. The Buyer confirms that the Firearm Repair Tool will be used exclusively for lawful civilian purposes, including repair, maintenance, sporting or hunting use, in accordance with the laws and regulations of the country of destination.

11.5. The Buyer undertakes not to sell, supply, transfer, export, re-export, divert or otherwise make a Firearm Repair Tool available:

to any military or paramilitary force;
to any sanctioned, restricted or prohibited person, entity, territory or country;
for use in an armed-conflict zone;
for any prohibited military, terrorist or unlawful end use, or for any use connected with human-rights violations; or
in violation of any laws or regulations governing export controls, sanctions, customs, imports or firearms.

11.6. Any transfer or re-export of a Firearm Repair Tool shall comply with applicable law and may take place only after all required permits, licences, approvals or other authorisations have been obtained.

11.7. The Buyer shall not conceal, misrepresent or change the actual ultimate end user, country of destination, route or intended use of a Firearm Repair Tool.

11.8. The Seller may request an end-use statement, end-user certificate, identity document, import authorisation, licence or other supporting document only where reasonably necessary to comply with applicable law, sanctions or customs restrictions, export-control requirements, carrier requirements or a lawful request from a competent authority.

11.9. The Seller may refuse, suspend or cancel a transaction and may notify a competent authority where necessary to comply with the law or a lawful request.

11.10. To the extent permitted by law, the Buyer shall be liable for losses, costs, penalties and claims arising from false information provided by the Buyer or from the unlawful transfer, diversion, export, re-export or use of the Product.

12. Limitation of Liability

12.1. In relation to a Buyer purchasing a Product in the course of a business or professional activity, and to the fullest extent permitted by law, the Seller shall not be liable for any indirect, incidental, special, punitive or consequential loss or damage, including loss of profit, production, data, opportunity or third-party warranty coverage.

12.2. The Seller shall not be liable for loss or damage caused by inaccurate information provided by the Buyer; incorrect selection of the Product; improper installation, adjustment, machining, sharpening, repair, modification, use or storage; use contrary to the stated specifications, operating documentation or law; use by an unqualified person; or acts of carriers, customs authorities, installers, equipment operators or other third parties, provided that the relevant consequences are not attributable to the Seller.

12.3. In relation to a Buyer purchasing a Product in the course of a business or professional activity, the Seller’s total liability in respect of a particular order, where such liability may lawfully be limited, shall not exceed the amount actually paid for the Product giving rise to the claim.

12.4. The limitations in this Section shall not apply to liability for wilful misconduct, death or personal injury, a proven Product defect, failure to provide mandatory information or any other liability that cannot be excluded or restricted by contract under applicable law.

13. Buyer’s Responsibility

13.1. The Buyer is responsible for the accuracy of all information provided in connection with an order.

13.2. The Buyer shall comply with the laws and regulations of Ukraine, the country of destination, any transit countries and any other jurisdictions applicable to the purchase, delivery, use, transfer or re-export of the Product.

13.3. A Buyer acting in the course of a business or professional activity shall ensure compliance with these Terms by its employees, contractors and any other persons to whom it transfers the Product.

13.4. To the fullest extent permitted by law, a Buyer acting in the course of a business or professional activity shall indemnify the Seller for documented losses, costs, penalties and reasonable legal expenses arising from that Buyer’s unlawful use, transfer, export, re-export or diversion of the Product, or from that Buyer’s material breach of these Terms.

14. Personal Data

14.1. The Seller processes personal data to the extent necessary to accept, process, receive payment for and deliver orders; communicate with the Buyer; comply with accounting, tax, customs, sanctions and export-control requirements; prevent fraud; and protect lawful rights and interests.

14.2. Personal data may be disclosed to payment service providers, carriers, customs representatives, service providers, banks, professional advisers and public authorities where necessary to fulfil an order, protect lawful rights and interests or comply with applicable law.

14.3. Personal data shall be retained for as long as necessary for the relevant purpose or as required by law.

14.4. Further information concerning the processing of personal data is provided in the Privacy and Cookie Policy.

15. Force Majeure

15.1. A Party shall not be liable for any delay or failure to perform an obligation caused by circumstances beyond its reasonable control, including war, hostilities, blockade, government restrictions, export or import prohibitions, sanctions, natural disasters, fire, flood, disruption of transport or communications, cyber incidents, strikes and acts of public authorities.

15.2. A Party affected by such circumstances shall notify the other Party within a reasonable period, where reasonably possible.

15.3. Force majeure shall relieve a Party from liability only to the extent and for the period during which it directly prevents performance of the relevant obligation.

15.4. Force majeure shall not relieve the Buyer of the obligation to pay for any Product delivered to the Buyer before such circumstances arose.

16. Governing Law and Dispute Resolution

16.1. These Terms and any agreement concluded under them shall be governed by the laws of Ukraine, without prejudice to any mandatory consumer-protection guarantees applicable in the Buyer’s country of residence.

16.2. The Parties shall attempt to resolve any dispute through good-faith negotiations and an exchange of written communications.

16.3. Any unresolved dispute may be submitted to a court of competent jurisdiction in accordance with applicable procedural law and mandatory consumer-protection rules.

17. Amendments to These Terms

17.1. The Seller may amend these Terms by publishing an updated version on the website.

17.2. An order shall be governed by the version of the Terms in effect when the order is accepted by the Seller, unless a subsequent amendment is required by law or expressly agreed by the Parties.

17.3. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in effect to the extent permitted by law.

18. Seller Information

Sole Proprietor Ihor Anatoliyovych Tokar
Cherkasy, Cherkasy Region, 18022, Ukraine
Ukrainian Taxpayer Registration Number: 2977924497
Telephone: +380 96 511 3786
Account (IBAN): UA233052990000026006031604029
JSC CB PRIVATBANK
Bank Code: 305299
Websites: https://razvertka.com